HELP CENTER
FREQUENTLY ASKED QUESTIONS
Everything you need to know before and after your purchase.
STILL HAVE A QUESTION?How will I receive my guide? +
After checkout, your download is delivered digitally through the delivery app connected to this store. Access instructions are also sent by email.
What format and language are the guides? +
The guides are English-language PDF files. You can read them on a phone, tablet, computer or any compatible e-reader.
Is anything physically shipped? +
No. Every UPWARD Guides product is digital, so there is no physical item and no shipping charge.
What is included in the complete bundle? +
The bundle includes the 38-page Modern Dating Guide, the 36-page Confidence Guide and the 36-page 7-Day UPWARD Reset bonus: 110 pages in total.
Are these guides a promise of specific results? +
No. They are educational self-study tools. Your outcome depends on your situation, choices and consistent action; no specific result is guaranteed.
Can I share or resell the files? +
No. Your purchase is licensed to one reader for personal use. Please do not copy, upload, share, resell or distribute the files.
What if I have a download or order problem? +
Use the Contact page and include the email address used at checkout plus your order number. We will help restore access or investigate the order.
What is the refund policy for digital products? +
Eligibility and the purchase terms are explained in the Refund Policy linked in the footer. Please review it before checkout and contact support if a file is defective or does not match its description.